PHONE SYSTEMS
The hosted telephony platform provides advanced call function capabilities while allowing businesses an affordable and configurable solution. The platform also allows users remote access to their office seamlessly integrated under a single unified telephone system. It also integrates seamlessly with advanced telephony features including Call Centre and ACD, as well as front office applications like Auto Attendant and Receptionist.
CallSwitch is a TelcoSwitch product and the hosted platform runs from secure data centres located in London. The network it uses has been designed primarily to deliver voice.
Key Benefits and Features
It comes with an extensive range of advanced call handling and management features, all operated through an easy-to-use interface. With a myriad of features, CallSwitch differentiates itself by providing in depth integration and truly converged applications. The full list of features is exhaustive, but the most regularly used are:
- Programmable Line Keys
- Multiple Outbound CLI’s
- Phone Personalisation
- Auto Attendant
- Time of Day Schedules
- Hot-Desking
- Remote Office
- Call Recording
- Unlimited Conference Calling
- CRM Integration
- Call Parking
- Fax to Email & Email to Fax
- Voicemail to Email
- And much more…
Hardware
- Ethernet – Extended Delivery TimesMay 29, 2019 - 8:02 am
As part of our pledge to keep our new and current customers aware of news which may affect them, we have been informed that Openreach have extended their lead times, particularly in the survey and planning stage, for the delivery of Ethernet services using Openreach infrastructure.
- Charity 5-a-side Football Tournament 2019May 21, 2019 - 9:03 am
The third Procurement Heads 5-a-side Charity Football Tournament took place in aid of Macmillan Cancer Support last Friday which Cactus and 8 other teams played in and raised an incredible £850 for the charity.