Business Call Management Services
Maximise your business calls by managing your phone numbers to ensure you never miss a call again.
Detailed call statistics, agent reports and more from our Intelligent Inbound and Intelligent Outbound call manager systems. Call Manager Solutions. Intelligent Inbound is a telephony service for both local and non-geographic numbers providing online access to a full range of call routing, monitoring and management tools to empower your business with perfect customer service.
Unlike most call management services, Intelligent Inbound can be used on local numbers. We can even provide local numbers outside of your local presence regardless of your actual location.
Cactus can provide a full range of non-geographic numbers including 0800, 0808, 0870, 0871, 0845, 0300, 0333, 0345 and 0370. With these it is the possible to make Managerial decisions with correct information – Answering these questions:
- How many calls are getting through?
- How many are unanswered?
- How many meet an engaged tone?
- What are your busy hours/days?
If you can’t, there’s a great chance you are not using and planning your resources effectively and you need Intelligent Inbound. Once you have answers using your stats, you can create call routing plans and maximise business performance.
For more information, call us on 0330-333-2-333 or fill in your details in the Contact Us tab.
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